Samuel Ifeanyi Chukwueze Jr.
Great Philadelphia, PA | 856-520-1783 | SammyLX600@gmail.com | LinkedIn | Portfolio
UX Designer
My strong desire to assist individuals in problem-solving led me to pursue UX Design. Through GA's UX Design Immersive course, I acquired skills in surveys, usability testing, wireframing, and prototypes to understand customer pain points. Working with Figma, I enjoyed exploring diverse methodologies for designing websites and apps. As a UX designer, I excel in collaboration, attentive listening, trustworthiness, and diligent work. My passion for healthcare fuels my aspiration to combine my UX skills with the goal of helping others.
TECHNICAL & INTERPERSONAL SKILLS
UX Skills: Affinity Mapping, Brand Design, Card Sorting, Competitive & Comparative Analysis, Contextual Inquiry, Design Strategy, Wireframing, Heuristic Evaluation, Interviewing, Information Architecture, Iterated Sketches, Journey Mapping, Personas, Presenting, Prototyping, Site Map, Sketching, UI Development, Usability Testing, User Flows, User Interface Design, User Recruitment, User Research
Software & Design Tools: Adobe Photoshop, Canva, Dovetail, Figma, Figjam, Optimal Workshop, Squarespace, Otter.ai
Interpersonal skills: Team player, trustworthy, responsible, verbal communicator, problem solver, active listener
DESIGN PROJECTS
EDUrain Website Redesign | UX Designer
Conducted a usability test to gain more insights to the pain points college students had when searching through EDUrain’s website for off campus apartments. .
After understanding the pain points our team brainstormed ideas of how our website would be redesigned on Figma to make it more user friendly for college students to find off campus housing.
Lonely Planet App Redesign | UX Designer
Worked on redesigning Lonely Planet's app from the insights received in our interviews of Digital Nomads that travel and work abroad.
Used Figma to redesign Lonely Planet’s website to make it more user friendly and to add features that a majority of our Digital Nomads desired such as places that provided outlets to work from.
Hung Vuong Food Market Website Redesign | UX Designer
Conducted interviews to gain more insight on what users wanted when shopping at Asian grocery stores.
EXPERIENCE
UX Designer, Freelancer - Great Philadelphia, PA, 01/2023 - Present
Facilitated two cross-functional workshops within the first month of starting to diagnose issues, create journey maps, identify opportunities, and define development strategies.
Improved the overall UX of internal data security web tools by streamlining the approval process, reducing time, and boosting user satisfaction.
S.G.A., Healthcare Consultant - Great Philadelphia, PA, 01/2018 - 03/2023
Analyzed data trends and performance against goals to improve customer patient experience.
CIGNA, Bill/Account Service Sr. Associate - Wilmington, DE, 04/2013 - 01/2018
Responded to client questions about their billing invoice, making sure that there are no billing discrepancies.
Main Line Health (MLH), Strategic Marketing Consultant - Great Philadelphia, PA, 05/2012 -12/2012
Compiled healthcare data for a system wide Community health needs assessment.
Lankenau Hospital, Health Policy Senior Analyst - Great Philadelphia, PA, 06/2011 - 05/2012
Collaborated with key partners of Main Line Health in developing a plan to create a Child Injury Prevention Center.
EDUCATION
General Assembly, UX Design Immersive - Remote, Certificate Graduated: 06/2023
Penn State University, Bachelor of Science, Health Policy & Administration - State College, PA, Graduated: 08/2011